She listens. Does she hear?

Vox tries to understand Hillary Clinton.
Her staff love how she listens to them.
But many dislike throughout America her.
Why?
Simple.
If you listen to people, they will like you.
If millions of Americans don't think Hillary is listening to them, how can they like her?
They love to blame years of Republican attacks.
But she's done stuff - like the email server - that enhance Republican concerns.
If she told staff her plans, would they want to turn her down and lose the access?
If she listened to the rules, she wouldn't have the current mess.