Legal Insurrection notes the story behind the IT troubles of the exchanges.
Such a rich mine of problems.
Some people intimately involved in the project seriously doubted that the agency had the in-house capability to handle such a mammoth technical task of software engineering while simultaneously supervising 55 contractors. An internal government progress report in September 2011 identified a lack of employees “to manage the multiple activities and contractors happening concurrently” as a “major risk” to the whole project.
How could you think, for a second, that you could integrate all of those entities?